What is a Galileo Certification Course?

A Galileo certification can fast track your career in travel and tourism. It teaches you the inside secrets of the travel industry, helping you to make bookings and reservations quickly and conveniently. By holding a Galileo certificate, you greatly improve your chances of a successful career in an exciting industry.

The Galileo CRS (Computer Reservation System) is the most widely recognised computerised system in the tourism industry. It currently unites around 63,000 travel agencies across the globe to 460 airlines, 29,000 car rental locations, 82,000 hotels, 7,000 tourist attractions and a large range of tour operators and cruise lines. Depending on where you live in the world, the system can also be referred to as Apollo or Worldspan. By having good knowledge in the Galileo CRS system, you will gain an advantage over other aspiring travel agents.

What does the course cover?

The Galileo CRS Certification offered by the International Career Institute covers everything you need to know about the Galileo CRS system and puts you in touch with leading experts. Being a distance learning course, you’ll be able to study in your own time and will save time and money by removing the need to travel to classes. You’ll have access to a tutor throughout your course and can start reaping the benefits immediately after completion.

Units you should expect the course to cover include:

  • Check Availability and Sell Flights
  • Build a Booking File
  • Retrieve and Change a Booking
  • Price an Itinerary
  • Manage Booking Files on Queue
  • Claim PNR
  • Issue and Exchanging Tickets
  • Auto Refund – Calculate Refund Amount
  • Fare Quote with Specific Fare Basis
  • Direct Sell Using Viewpoint

There are many more units covered in the course, ranging from booking hotels to the cancelling of car hire.

How long will the course take?

On average, the Galileo CRS Certification course takes 20 hours. Students with family, work and other commitments will have up to 12 months to complete the course. There are no previous work or education requirements needed for entry.

What will you get?

All materials required for the course are supplied once the enrollment fee has been paid. This includes all study materials and course notes (available online), assessments, an industry-based tutor and a student ID card. This ID card can save you money on transport, accommodation, food, entertainment and more.

Once you have completed the course, you will be provided with a graduation certificate and job search assistance.

Recognition and Accreditation

The ICI Galileo Certificate offered is in direct partnership with the developers of the Galileo CRS system. It is recognised and accredited by the International Association of Private Career Colleges. The travel industry is a competitive market, and the added bonus of accredited skills in one of the world’s most popular computerised systems will see you stand above the rest. It shows you are dedicated to offering your customers a premium level of service and are willing to further your insight into the tourism industry.

Why choose a career in travel?

There are many reasons to choose a career in travel. Tourism is an exciting industry that allows your creativity to flow. You can put your ideas into action and help hundreds of people reach their dream destinations safely and efficiently.

The travel industry is a service that will always be in high demand. Today’s disposable incomes mean people are travelling more than ever before, meaning travel agents are in high demand. While being a travel agent can have its challenges, it’s an extremely rewarding career. More often than not, a travel agent can receive discounts on accommodation and flights and there are opportunities to travel that continually arise.

While exciting, however, unforeseen circumstances and natural disasters can happen, therefore it’s important as a travel agent that you can think and act fast. The Galileo certificate can aid you with this.

Learn more about Galileo Certification with the International Career Institute

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Gladys Mae


Gladys Mae serves as the General Manager and Head of Student Services at the International Career Institute. Gladys holds a degree in Mass Communication - Broadcast Media from the University of San Jose-Recoletos. She joined ICI in 2010 and has over the past 12 years been instrumental in providing leadership and guidance to staff and students alike. Prior to joining ICI Gladys led a multifaceted career with key roles in the banking and business process outsourcing industries.