Course Outline: What You Will Cover
There are certain skills you need to manage a retail outlet. Our Retail Management course is designed in conjunction with major retailers and helps you learn the skills you need quickly and conveniently.
| 1 | Developing & Recognising Skills |
| Implement staff training | |
| Due to the pressures of competition and the need to meet organisational performances, a definite relationship between organisational goals and training has emerged. You will cover: Considering staff training, Assessing and confirming the need for training, Preparing the training, Delivering a training session & Evaluating a training session. | |
| Assess workplace competencies | |
| An essential aspect of developing team members is the ability to assess the individual’s skills and knowledge. You will learn about: The assessment process, Assessment evidence, The assessment plan, Implementing the assessment activity, The assessment decision, Assessment records & Reviewing assessment. | |
| 2 | Leading & Managing People |
| Lead and manage people | |
| This unit covers the skills and knowledge required to lead and manage people. It involves developing and communicating team objectives developing and improving teams delegating responsibility consultation and actively supporting team members to achieve goals and store plans/targets. | |
| 3 | Managing Human Resources |
| Provide a safe working environment | |
| This unit covers developing and implementing policies and procedures relating to occupational health and safety issues. It involves consulting with staff assessing and controlling risks establishing and maintaining record systems and evaluating policies and procedures. | |
| Administer human resources policy | |
| This unit teaches you how to plan and manage human resources. It involves implementing staffing levels monitoring staff performance identifying and minimising potential industrial relations problems and developing and implementing training plans. | |
| Recruit and select personnel | |
| This unit will cover: Human Resource Planning, Identifying HR Needs, Staff Selection & EEO, Recruitment Policy, Conducting an Interview. Recruitment is a critical component of any retail manager’s task in making a retail outlet profitable. | |
| 4 | Financial Resources |
| Manage financial resources | |
| This unit involves the skills required to develop and implement financial control systems. It involves controlling cost and budget maintaining store accounting systems and developing and negotiating budget allocations. | |
| 5 | Store Operations |
| Control store security/loss | |
| Providing a suitable level of security is essential to minimise the potential risk of damage, loss or injury to the team, the store, its equipment or stock. This risk is not limited to traditional ‘shoplifting or armed robbery’. There are many potential risk areas to consider when implementing an effective loss prevention strategy. | |
| Control inventory | |
| Efficiently controlling the inventory of a retail store is critical to the long-term profitability and survival of the store. Retailers make a sizeable investment in the inventory they keep every day. If this investment is not protected, the retailer may face financial losses that cannot be overcome. | |
| 6 | Marketing |
| Manage merchandise and store operations | |
| This unit involves managing store merchandising, planning and managing store advertising and promotions, managing store pricing policies and managing housekeeping. | |
| Manage sales and service delivery | |
| This unit involves market research developing new markets and marketing products and services within the culture of the overall store policy. | |
How Will You Benefit?
- Fast track your career in retail management
- Learn the inside secrets of how retail managers run profitable, efficient and well-managed stores
- Study a retail management course that was designed in conjunction with major retailer’s
- Free up valuable time, don’t waste time and money travelling to classes
- Study at your own pace whenever and wherever you are
- Have access to a tutor
- Easy interest-free payment plans from as low as $49 per week
Start reaping the benefits by enrolling today!
Career Prospects
Start an exciting and challenging career as a Retail Manager in a fast-growing industry. ICI Retail Management graduates have a wide range of skills to offer in the retail sector and business in general. They are able to reflect upon, understand and articulate the dynamics of establishing, operating and growing a retail sector business.
Typical positions applicants apply for are: Retail Manager, Operations Manager, Merchandise Manager, Retail Buyer and Sales Manager.
Our graduates have gone onto successful careers with large national retailers, smaller local retailers and a variety of other businesses. Some students have even fulfilled their dreams of becoming successful retail entrepreneurs themselves.
The opportunities are endless and the future is bright for educated retail managers!
Course Levels Explained
ICI Diploma
This course leads to the awarding of an ICI Diploma in Retail Management. Diploma level courses recognise the graduates capacity for initiative and judgment across a broad range of technical and management functions. Certificate holders typically have personal responsibility and autonomy (semi-independence) in performing technical operations or organising others in the workplace.
Prerequisites
There are NO previous work or education requirements for entry into any course level. Graduates can expect higher course levels to result in higher potential salary, positions, and skill capabilities.
Course Length
The average time within which students complete studies is:
 |
ICI Diploma Level | 24 weeks |
ICI courses allow you to study at your own pace with no assignment deadlines. This means that you determine the pace of the course and within which time period you will ultimately complete your studies in.
- Completing your course with ICI is flexible as you can fast-track and graduate in a matter of months. You complete activities and submit assignments whenever you are ready.
- The maximum time given to complete a program is three years.
Study Mode: Online Learning
This entire course is carried out via Distance Learning (also known as correspondence learning). Distance learning is ideal if you need to adapt around work, family, or other commitments. It is also extremely beneficial should you simply wish to fast track your studies (and career) and not be locked into a timetable.
Our course content and learning experience ensure that your course is relevant and interesting. Learning, tutorial assistance and assessments take place whenever and wherever you are in the country or world. It takes place at your own pace on your own terms to fit your lifestyle. As an ICI student, you’ll never endure a pop quiz, spend countless hours and hundreds of dollars travelling, and never be late with an assignment or for class.
Recognition & Accreditation
This course is recognised and accredited by the International Association of Private Career Colleges (IAPCC) and the International Approval and Registration Centre (IARC). ICI courses are not AQF qualifications. ICI is an independent global awarding body that develops and administers career-related curriculum and training programs. When you graduate from an ICI training program you join ICI graduates in over one hundred and fifty countries around the world.
The courses offered by ICI are written by industry professionals and will assist in fast-tracking you into the new career of your choice. Various government departments and businesses have enrolled their own staff with ICI for further training and development and are a strong indicator of acceptance and recognition by employers and industry.
The following is a partial list of companies and government departments which have enrolled or sponsored staff into ICI courses:
- Department of Defence
- State of Queensland
- Department of Tourism, Regional Development & Industry
- Department of Employment, Economic Development & Innovation
- Revenue SA (State of South Australia)
- Metcash Trading Ltd Australia (IGA)
- Navman Technologies
- Catholic Archdiocese of Brisbane
- Employment Directions Network / Department of Education & Training
- Queensland Compensation
- Calvin Klein
- John Paul College
- Darwin International Airport
- Mitsubishi Corporation
- NSW Department of Education
- Commonwealth Bank
- HSBC
- American Express
- Clayton UTZ
- Hennikers Solicitors
- Villari Lawyers
- UnitingCare
- Aviva Australia Holdings,
- Uniting Care Institute of Family Practice
- Federal Workplace Authority
- Centacare Employment Group
- Mission Australia
- MAX Employment
- Gunnebo Australia (Security)
- Brookfield Multiplex
- Coca-Cola Amitil
- Coles Myer Ltd
Already in the Profession or Industry?
This course and qualification is a great way of consolidating existing knowledge via Recognition of Prior Learning (RPL), updating your industry skills and contributing towards your professional development. It is also one of the most practical steps you can take towards working towards gaining a promotion or better-paid position.
Course fees can be claimed as a tax deduction as long as the course is sufficiently connected to your work activities.
What Do I Get?
All materials essential for course completion are included in the cost of the course fee. Upon enrolment, students receive:
- All required study materials and course notes
- Assignment projects with constructive tutor feedback
- Tutor who will service all of your course and career questions and guidance needs.
On successful completion of the course you will receive:
- A graduation certificate officially recognizing your successful completion of studies and qualifications as a retail manager
- Transcripts indicating units completed
- Letter of recommendation and validation for current and future employers
- Post-nominal letters placed after your name which indicate that you hold the relevant qualification. For example: John Smith, DipRtlMngmt
- Job search assistance: Graduate Career Services Program ( Click to learn more ).
Cut Off Date
is the next enrolment cut off date. Places are limited, in demand and entry into the course is on a first come first served basis.
Your enrolment is processed and acknowledged within 24 hours of the Institute receiving your application. You can expect to receive your course within days of enrolling. When you start your ICI course it’s at your own pace and you determine when you finish. Don’t miss out. Enrol today!
Course Investment & Payment Plans
How do I get started?
Click on one of the Enrol Now buttons below and you could be working on your first lesson – and towards a new career – in a matter of days!
| OPTION A | OPTION B | ||
| Course Level | Course Fee | Pay Upfront Save 10% |
Weekly Instalment Plan Interest Free |
| ICI DIPLOMA | $1611 | 10% Off = $1450 ENROL NOW | $49 x 32 weeks ENROL NOW |
Get Started
for as little as $49 per week!
Next Enrolment Cut Off Date
or request our course guide
Request GuidesHow does studying online work?
How does studying online work?
Learn what the typical student experience looks like from enrolment to graduation.
READ MOREWhy Choose ICI?
Why Choose ICI?
We provide a learning schedule that suits you. The Institute allows you to study at home or at work and achieve success in getting the job you want, the promotion you seek or the business that you aspire to establish without leaving your front door!
READ MORECareer Support for Graduates
Career Support for Graduates
Upon completing your career training the Institute gives you access to a whole range of FREE career services. The services are designed to help you find employment or even start your own business.
READ MORE2014 Student Survey of ICI Graduates
Survey of Graduates
- 86% Met student expectations
- 98% Happy with tutorial support
- 91% Would recommend to a friend
